ABB offers digital services free of charge during COVID-19 pandemic

In view of the COVID-19 pandemic, ABB’s Robotics & Discrete Automation business will offer key software services free of charge. This way, ABB is working to help customers and partners keep production lines going and to enable businesses to continue to function while many are working from home.

Many companies can benefit from digital solutions that enable them to manage their production lines remotely and to keep robot systems running at optimal performance with less human interaction, particularly given the current need for social distancing and remote work. Digital tools can also be used to help customers continue to work and prepare for projects that will be ready to go as soon as everyone returns to the workplace.

From Friday March 27, 2020, ABB’s Robotics and Discrete Automation business will make key software services available free of charge to its customers until December 31st, 2020.

Among the services included are condition monitoring and diagnostics, asset management software and remote trouble-shooting and monitoring of production lines for the delivery of important supplies. Click here to access all technology listed below.

The software being made available free of charge includes:

ABB Ability Connected Services – Condition Monitoring & Diagnostics
ABB’s Connected Services platform monitors the health and performance of single robots or entire fleets, helping customers to monitor and run robot systems at optimal performance remotely. ABB Ability Connected Services provide actionable intelligence that allows service experts to address issues that could lead to costly unplanned stoppages before they occur.
Key features include:

A secure 24/7 monitoring and diagnostics service
Identification of the most frequent failures
Condition Monitoring and trend analytics for mechanical units and controller measurements
Immediate critical alarm notifications via e-mail
System snapshot in case of alarm for fast root cause analytics
MyRobot and alarm dashboard with actionable information
Virtual training support during office hours

RobotStudio
RobotStudio is ABB’s simulation and offline programming software, offering a complete digital replica (digital twin) of physical assets or systems so you can see what’s going on in your production line remotely. ABB’s RobotStudio offline programming tool enables users to create, simulate and test a complete robot installation in a virtual 3D environment without having to visit or disturb their actual production line. All RobotStudio functionalities, including all Powerpacks and CAD convertors, digital twin and Virtual Reality meetings will now be available free of charge.

For more information, visit abb.com