Bishop-Wisecarver Corporation announced it has appointed Mike Citro, a 40-year veteran in the profession, VP of Operations. Citro will lead the company’s manufacturing, quality, purchasing and engineering teams. With an emphasis on Continuous Improvement in all aspects of the manufacturing operations, he will identify opportunities to continually improve and implement strategies to optimize resources and process standards.
After owning his own manufacturing business for 20 years and being the Director of Operations of Micropump for 11 years, Citro became an independent consultant for a few years, working with major corporations using lean principals to implement change and boost plant efficiencies. His extensive experience and achievements utilizing Toyota production principals led to a 9 year role as Director of Operations and General Manager at Tuthill Pump Group, previously a client of his successful consulting practice. Under Citro’s leadership, Tuthill’s product quality increased many-fold, and on-time orders more than doubled. Tuthill then appointed Citro to improve a specific product line at Tuthill Transfer Systems in Fort Wayne, Indiana, a $95M/year business.
An advocate of career technical education with a desire to mentor promising young students, he also taught Manufacturing Technology evening courses at junior colleges and for the National Tooling and Machining Association, where he was a national officer for 12 years.
“I am encouraged by Bishop-Wisecarver’s employees’ willingness to embrace change, an attitude I have seldom encountered at previous projects,” says Citro. “I am a fanatic about customer service, and I look forward to implementing Toyota production principals to support that conviction, and take the company to the next level.”
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