Bonfiglioli has launched its new Online Shop; the company claims it is the first of its kind in the power transmission industry. This e-commerce platform allows distributors, OEMs, and customers to research, configure, and order gearboxes and gearmotors with a variety of payment options and zero barriers to managing orders. Online chat provides live technical product assistance and support. The Shop’s powerful, user-friendly interface allows users to quickly and efficiently:
• Research product specifications
• Configure systems; easy-to-use platform
• Determine product availability
• Updated, real-time shipping and delivery options
• Connect with engineering resources
• Schedule and manage deliveries
• E-payment options, and
• Live chat
“The B2B digital commerce market is $12.2 trillion and growing,” said Bonfiglioli North America CEO, Greg Schulte. “We are excited to introduce our new digital platform which is taking our company to the next level. Providing our customers with a true e-commerce experience, the Online Shop is a huge opportunity for our customers, providing accessibility and convenience, along with real-time support. Our product eliminates many supply chain and application engineering inefficiencies.”
“Backed by major investment and facility expansion in the North American market, today’s announcement of the revolutionary Online Shop platform is the next step towards the future of manufacturing in our industry,” said Schulte. “The configuration tool guides the customer in real-time as to which selections have high availability or significant price differences. The customer is in control of the entire process, from beginning to delivery, all without having to speak with a sales or customer service representative. Our staff is available to help at any point through the live chat feature; or we can be reached using traditional means, like phone or email.”
Earlier this year, Bonfiglioli opened its new 75,000 sq.-ft. manufacturing space expansion at its North American headquarters. The $5.2 million building expansion nearly doubled the size of the Hebron, Ky. headquarters facility, meeting the space needs of the growing organization. Bonfiglioli is currently producing four times the volume of business compared to when their North American headquarters opened in Hebron in 2007.
Italian-based Bonfiglioli moved its Northern American headquarters to Northern Kentucky near the Cincinnati/Northern Kentucky International Airport (CVG) in 2007. A geographical logistics powerhouse, the Northern Kentucky/CVG region is within 600 miles of 65% of the United States population; making distribution and commerce ideal for serving the Northern American market.
Since then, the company has grown its North American presence and has more than doubled the number of employees. In recent months, the North American headquarters has shifted its focus from primarily assembly and distribution of gearmotors to manufacturing which improves the supply chain by reducing lead times and provides more responsiveness for North American customers. Serving more industries and applications than any other drive manufacturer, Bonfiglioli North America’s full-service facility has grown steadily over the past 20 years, where the revenue is now 50 times more than it was just 15 year ago. Market sectors include construction, food/beverage/tobacco, packaging, material handling, water treatment, agriculture, earth moving, biogas, drilling, metal processing, recycling, wind, mining, forestry, wood processing, textile, biogas and marine & offshore drilling.
Filed Under: Motion Control Tips