c3controls, a leading manufacturer of industrial control products, has upgraded its online product search tool, providing customers the ability to easily research, configure and buy products tailored to their particular application. Unlike many control industry websites that limit users to selecting products from a standard list, the new c3 search tool allows users to specify and select products from over 15 million possible configurations in the c3 product portfolio.
Advanced logic algorithms greatly simplify the product search and configuration process, and the details of previous orders are fully captured, providing repeat order efficiency while allowing the flexibility to make subsequent product revisions. First-time users are eligible for online incentive discounts up to 40% off standard industry pricing. The program pricing and payment terms for existing c3 customers is easily accessed, and users can drop-ship to multiple addresses with one account.
“With close to 50% of our customers using c3controls.com to identify and order products, this is a strategically significant advancement, providing time and cost benefits that are unmatched in the control product industry,” said Geoff Taylor, president of c3controls. “Whether the user is interested in motor starters, tower lights, pilot devices or any of our full breadth of products, engineering and purchasing managers alike will find our new online interface incredibly easy and efficient to use.”
The new system also identifies and provides access to all relevant product support materials, and suggests related products that may also be of value. Multiple products can be configured and ordered within a single user session, and unlike many other industry websites, there are no minimum order requirements.
In addition to the enhanced online search tool, c3 offers the following customer-focused innovations that are unique in the control product industry:
· Limited lifetime warranty: c3 guarantees that all products will be free of defects in material, workmanship and design for the lifetime of the product;
· 90-day money back guarantee: If a customer is not completely satisfied with the performance or quality of any product, c3 will replace the product or provide a full refund within 90 days of the invoice date – no questions asked;
· Guaranteed same-day shipping: Any standard catalog item ordered by 6:00 pm ET is guaranteed to ship same-day. All orders over $300 include FREE Ground Shipping.