During their North American Partner Meeting last month HAWE Hydraulics announced a new division to the company – HAWE Service Solutions, HSS. This year’s meeting took place in Vancouver, BC and connected HAWE’s North American distributors with HAWE employees from Germany and the US. For years this annual meeting has served as a way to discuss new products and the overall direction of the company as a whole.
The announcement of the new service division opens pathways for a service partnering program. HSS offers an extensive range of services including startup support (even on non-HAWE systems), data acquisition, on site trouble shooting, and breakdown rush delivery processes. The new program allows HAWE to extend their influence in the market by teaming up with authorized partners who provide some of the same comprehensive services. Every HSS Authorized Partner will meet a set of specific criteria to ensure the highest levels of quality and support are met. Companies who participate in the program also reap the benefits of specialized training, recognition on HSS material, and increased sales. The program ensures that its partners have the right training and resources to distinguish themselves within their local market.
HAWE Hydraulics, North America