Americans trust their credit card company more than their cell phone operator when it comes to getting bills, according to a survey commissioned by Billing Revolution and conducted by Harris Interactive.
Nearly four out of five U.S. adults receive bills from cell phone and credit card companies, and of those adults, 57 percent trust credit cards companies more than cell phone companies when it comes to accurately billing them for a payment.
Older adults are significantly more likely than their younger counterparts to trust credit card companies more than cell phone companies – 65 percent of those ages 55+ vs. 52 percent of those ages 18-34, according to the survey.
The poll also measured consumer sentiment on mobile commerce, or the ability to purchase products from mobile devices. Ninety-three percent of U.S. adults own a cell phone, and nearly half of these adults (45 percent) think it’s at least somewhat safe to make a purchase through their cell phone, with 26 percent saying they think it’s fairly or very safe to do so.
Of those who would be willing to make purchases through their cell phone, 75 percent would be willing to buy entertainment items, such as movie/event tickets (58 percent), music (41 percent), mobile video or TV content (24 percent) and games (34 percent).
Filed Under: Infrastructure